COMM-PRO ASSOCIATES, INC.

Shipping Address:

25852 McBean Parkway #611
Santa Clarita, California
 91355-3705

Telephone/Facsimile numbers: 

Office: 661/284-3650    Facsimile: 661/287-1646
(facsimile formerly 661/291-2324)

Please refer to the following resources for additional information:


Email and Web Addresses

Product Information - General sales@comm-pro.com
X.25 Host NAS (HNAS) NPSI Emulation 
for z/OS, OS/390 and MVS/ESA
sales@comm-pro.com -> Please include 'HNAS' in the e-mail subject field to expedite your request.
X.25 37mm NAS (NAS37XX) for 3745, 3720,
3725 and 3705 Products & Enhancements
sales@comm-pro.com -> Please include 'NAS37XX' in the e-mail subject field to expedite your request.
- -
Emergency Support Information link
(Contact Instructions link)
support@comm-pro.com-> # Please include product type  'HNAS' or 'NAS37XX' in the e-mail subject field along with your shipid or cid_cust#  license id (required) to expedite your request.  We will be unable to begin servicing your request without a valid license id.  (see HNAS DNAS command output for SHIPID=value or edistribution directory/filename for the cid_cust# value.
Technical Support or Maintenance Support
General Support Information link 
support@comm-pro.com-> # see above.
- -
Web Home Page www.comm-pro.com

    HostNAS  (NPSI replacement products)

www.comm-pro.com/hostnas

    37xxNAS  (3745 FEP products)

www.comm-pro.com/37xxnas
- -
Web Maintenance Page www.comm-pro.com/maint
    HostNAS www.comm-pro.com/hostnas/maint
    37xxNAS  www.comm-pro.com/37xxnas/maint
- -
Web Documentation Page -
    HostNAS Product Documentation Information
HNAS Overview Presentation File
    37xxNAS Not available, printed form only.
- -
Comm-Pro Holiday Schedule Holiday Schedule for 2010
Holiday Schedule for 2009
- -
FTP Server Access - (userid/password required)
                                  Anonymous not supported.
ftp.comm-pro4ftp.com     Availability Notice

 

International Links - Comm-Pro Business Associations

Distributor/Marketing - Germany
Computacenter AG & Co oHG
Becom - A Computacenter Division
 (formerly Becom Information Systems GmbH)
-
Distributor/Marketing - Europe *
OVERLAP Reseaux
Overlap previously provided Sales & Support in Spain via subsidiary S&NC. Overlap now services Spain directly or via IBM associations. 
-
-   Overlap Reseaux Marketing Partnerships and Associations
     IBM/ITS Europe West Region - ("Point Services" Support)
     IBM and Overlap Remarketing Agreements in the following countries:
         France, Spain, Croatia, Finland, Portugal
     Realize Information Technology - UK 
-
-   Overlap Reseaux Support Services Agreements
     IBM/ITS Europe West Region "Point Services"
-
Distributor/Marketing - Taiwan ROC
IBM Taiwan
-
Distributor/Marketing - Brazil
WORKERS INFORMÁTICA Ltda.
-
Other Comm-Pro Direct Associations
STRATE LTD (AST Enterprise Solutions) - South Africa
-
* - Excluding Germany and Brazil.

We suggests that potential International customers go through one of our distributors or business partners whenever possible to take advantage of the added value of; local language, time zones, support, etc.  Comm-Pro can support International HNAS customers directly from their headquarters in Santa Clarita, California (U.S.A.) should our business partner support not be available in your region.


Last Update - June 4, 2010