Welcome to the Comm-Pro Associates, Inc.
Product Maintenance and Support Information area. The purpose of this web page is to
enhance the support services we provide to our customers. We've provided some resources
here to help you resolve problems, report bugs, and suggest improvements to our products
and services.
You may also obtain technical support by phone: 661/284-3650, facsimile: 661/291-2324 or
e-mail: support@comm-pro.com (Note that our
facsimile and e-mail services are currently only monitored during our standard office
hours). International users should contact their Comm-Pro Business Partner for first
level support.
List of Abbreviations and Terms
SHIP21X - 3705 Support
No new maintenance issued since September 9, 1993. This is the current production release
for 3705 support. Mainly EP V7R3M09 (free EP) environment. No TCP/IP support is included
with this release.
SHIP22 - SHIP24
These product releases are no longer supported and were replaced by SHIP25.
SHIP25 (Base, Mod 1 and Mod 2) - 3745, 3720, and 3725
Support
This is our primary production release. Supports NCP level up through V7R8
with applicable EP level (currently Release 14) and SSP
V4R8.
SHIP25 MAINTENANCE (APAR and PTF) INFORMATION
• 2001 SHIP25 Maintenance Summary -
Last Update May 31, 2001.
Reference list, includes PTF (corrective logic) links for
some APARs and Enhancements.
• 2000 SHIP25 Maintenance Summary -
Last Update August 15, 2000.
Reference list, includes PTF (corrective logic) links for
some APARs and Enhancements.
• 1999 SHIP25 Maintenance Summary
- Last Update May 31, 1999
Reference list, includes PTF (corrective logic) links for
some APARs and Enhancements.
• 1998 SHIP25
Maintenance Summary
Reference list, includes PTF (corrective logic) links for
some APARs and Enhancements.
• 1997 SHIP25
Maintenance Summary
Reference list.
• 1991-1998 SHIP25
Maintenance Summary (*.zip), Text View (*.txt) or HTML View
Reference list.
• SHIP25 APAR
Reference By Year
Cross reference list of APAR ranges for each
year.
SHIP26 - 3745, 3720, 3725 and 3705 Support
Some products in this release are currently in Beta level testing.
SHIP26 MAINTENANCE (APAR and PTF) INFORMATION
• 2000 SHIP26 Maintenance Summary -
Currently no entries.
Reference list, includes PTF's (corrective logic) link for
some APARs and Enhancements.
• 1999 SHIP26 Maintenance Summary
Reference list, includes PTF's (corrective logic) link for
some APARs and Enhancements.
• SHIP26 APAR
Reference By Year
Cross reference list of APAR ranges for each
year.
Following area contains references to recent Comm-Pro Memos, Notices or Newsletters:
| Memo: May 31, 1999 | *.ZIP Format | *.TXT Format | *.HTM Format |
| Memo: November 1, 1998 | *.ZIP Format | *.TXT Format |
The following items are also referenced on our home page under the heading 'Product Enhancements, Maintenance and Support '.
Please e-mail us at maint@comm-pro.com should you require additional information regarding our product maintenance.
Return to 37xxNAS Page - Comm-Pro Contact Information
Last Update - September 8, 2001